Terms of service

Welcome to Solace. These Terms of Service ("Terms") govern your access to and use of the Solace website, products, services, and digital experiences, including the Solace Digital Garden. By accessing or using our website, purchasing our products, or interacting with our digital services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and services.

Solace is a lifestyle brand that combines apparel, accessories, technology, and digital experiences designed to encourage growth, creativity, and self-expression. We reserve the right to modify, update, suspend, or discontinue any part of our website, products, or services at any time without prior notice.

By using this website, you represent that you are at least 18 years old or are using the website with the permission and supervision of a parent or legal guardian. You agree that all information you provide is accurate, complete, and up to date.

We make every effort to accurately display product descriptions, images, pricing, and colors. However, due to variations in screen displays, lighting, and manufacturing processes, the appearance of products may vary slightly from what is shown online. All products are subject to availability, and we reserve the right to limit quantities, discontinue products, correct pricing errors, or refuse service at our sole discretion.

By placing an order, you authorize Solace to process payment using your selected payment method. We reserve the right to cancel or refuse any order that appears fraudulent, contains inaccurate information, violates these Terms, or cannot be fulfilled due to inventory limitations. If your order is canceled after payment has been processed, you will receive a refund for the canceled items.

Estimated shipping times are provided as guidelines and are not guaranteed. Solace is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect shipping information provided by the customer, or circumstances beyond our reasonable control. Customers are responsible for ensuring that all shipping information is accurate before completing their purchase.

Please review our Return Policy for complete details regarding returns, exchanges, damaged products, and eligibility requirements. Unless otherwise stated, limited releases, preorders, and final sale items may not be eligible for return or exchange.

Certain Solace products may include NFC technology or provide access to the Solace Digital Garden and other digital experiences. These features may include product registration, ownership verification, exclusive content, community experiences, or future platform updates. Digital features are provided to enhance the ownership experience but are subject to change as the platform evolves. Solace reserves the right to modify, expand, suspend, or discontinue any digital feature at any time without notice. Registration of an NFC-enabled product grants access to eligible digital experiences but does not transfer ownership of Solace's intellectual property, software, or digital platform.

If you create an account or register a product, you are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You agree not to share account access, attempt unauthorized access to our systems, interfere with website security, distribute malicious software, or use automated tools that disrupt or abuse our services.

All content available on this website, including but not limited to logos, trademarks, product designs, graphics, artwork, photography, videos, written content, software, and digital assets, is the exclusive property of Solace or its licensors and is protected by applicable intellectual property laws. No portion of this website or its content may be copied, reproduced, modified, distributed, sold, or otherwise used without prior written permission from Solace.

You agree not to use the website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the website or interfere with another user's experience. This includes but is not limited to violating applicable laws, infringing intellectual property rights, transmitting harmful code, attempting unauthorized access to our systems, or engaging in fraudulent activity.

To the fullest extent permitted by law, Solace shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website, products, or digital services. Our total liability for any claim shall not exceed the amount paid by you for the applicable product or service giving rise to the claim.

The website, products, and digital services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Solace does not guarantee uninterrupted access to the website or that all information will always be accurate, complete, or current.

Our website may integrate with third-party services including Shopify, payment processors, shipping providers, analytics platforms, email marketing services, and other technologies necessary to operate our business. Your interactions with these third-party services may also be governed by their own terms and privacy policies.

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

We reserve the right to revise these Terms of Service at any time. Any updates become effective immediately upon posting to this website. Your continued use of the website following the publication of revised Terms constitutes your acceptance of those changes.

These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

If you have any questions regarding these Terms of Service, please contact us at Contactsolacebrand@gmail.com

Thank you for supporting Solace. Every piece is designed with the belief that growth is a lifelong journey, and we appreciate you being part of it